How much does shipping cost?

Standard Aus Post with Tracking: $8.55 – 2-6 working days

Express Post: $11.55 – 1-3 working days

How do you ship the teeth whitening kits?

All orders nation-wide are sent out via Australia Post


What is your return policy?

If you have received items you received are faulty or you have changed your mind, please fill in the form below in “How do I return a kit?” to initiate a return request.

If you are after a refund due to change of mind, you can return them to us within 30 days of purchase, providing they are in original resalable condition.

If returned in original, unopened condition you will be entitled to a full refund which will not include the cost of the return postage.

How do I return a kit?

Please complete the form below:

Request a refund

What condition is the package in? *

Once approved, ensure your return is well packaged and meets all the conditions outlined.

Please mark ‘Returned Items’ clearly on the outer packaging of your parcel.

Use an insured tracking delivery service to ensure your parcel reaches us safely.


How much do you donate to Livin?

$2 from every purchase gets donated to Livin to support mental health.

Will Famous Smile make my teeth sensitive?

Our teeth whitening kits have been designed so that you won’t experience any sensitivity.

How long do the results last?

Results can last anywhere between 3 weeks to 3 months with proper care.

Factors such as staining foods, coffee and wine all contribute to how stained our teeth become.

If you follow the Famous Smile Teeth Whitening Kit instructions and top up every few weeks, then your teeth will stay white for the longest time.

How long do I need to keep the gel on my teeth for?

You will start to see results within 15 minutes of using the gel.

It is recommended to keep the gel on for around 30 minutes per session for the best results.

What foods and drink can I have after using Famous Smile?

Try and steer clear of staining beverages like cola, coffee and wine.

Instead opt for water, especially straight after a whitening session.

How many times do I have to use it to get results?

We recommend using the Famous Smile Teeth Whitening Kit for 6 days straight, for 30 minutes per day.

Then you can just ‘top-up’ every 2 weeks after that.

Do I brush the gel onto my teeth?

Yep that’s right! Brush our Famous Smile Whitening Gel straight onto your teeth before you put the mouth guard in.

My box shows a picture of a syringe but I have a pen inside. What do I do?

Some boxes have accidentally been printed with syringes instead of the pen.

Simply apply the pen brush directly to your teeth instead of applying to the mouth guard as pictured.

Once you have applied the gel to your teeth, then you can put the mouth guard in.

How much gel should I use?

Twist the end of the pen until you hear 3 clicks. That is the perfect amount of gel to start brushing onto your teeth.

As you brush, more gel will naturally come out onto the brush.

How many days in a row should I use it?

Initially, use the kit for 6 days in a row.

Then after that you will only need to use the kit to ‘top-up’ once every two weeks.

If you feel your teeth could do with a top up every week, you can do that too.

Can I use Famous Smile with braces or invisalign?

We recommend waiting until your braces or invisalign are taken off before using Famous Smile.

Is the LED light waterproof?

Our LED light is not waterproof and doesn’t need to be submerged under water at all.

Do you accept AfterPay?

Yes we do. When you checkout you will see the AfterPay option as a payment method

What payment methods do you accept?

We accept all major credit cards and debit cards through Stripe and PayPal.

We also accept AfterPay payments.